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Still, sometimes even the fastest connection available isn’t always reliable. You wouldn’t expect someone to buy their own equipment if they were working from an office. Many companies that are fully virtual provide a budget for people who work at home to take care of issues such as bandwidth, camera, and microphone quality, etc. Make it easy for your employees and contractors to let you know if bandwidth is an issue. And your internet connection might stream Netflix just fine, but a conference call can be even more taxing. Most people suddenly found themselves in WFH situations with the employer assuming they had adequate bandwidth. Nothing’s more frustrating than getting to that critical point in the conversation and having the speaker cut off in mid-sentence. Going voice-only for some calls can help cut down on Zoom fatigue. You might even decide to have voice-only calls with no cameras from anyone. Like anything else, it’s best to establish norms and to let people know in advance if you expect them to be on camera if that’s not normally the case. Perhaps worse is when cameras are unexpectedly on and people aren’t prepared.

If you’re the meeting organizer you can request that people put on their cameras, but it’s almost unheard-of to insist-and anyone can simply give you the excuse that their camera isn’t working, that they are driving, or any other number of excuses. Now we’re constantly facing that awkward situation when some people are camera-on and some are camera-on. Nobody ever taught us how to deal with that colleague who always comes to meetings without a face. In this article, we’ll cover some problems you never had before Zoom and video conferencing became so pervasive, and how to handle them.

(On the other hand, for some teams, starting only a few minutes late is a major improvement.) Other habits just crept in, such as starting most meetings a few minutes late. Some developments are great-for example, it’s much less common to see people interrupting one another in the middle of a sentence. Without even noticing, we’ve developed new norms for conference calls.